To be successful you don’t just need to be intelligent, you need to be emotionally intelligent.
For leadership positions emotional intelligence competencies account for up to 85% of what sets outstanding managers apart from the average.
Emotional intelligence refers to a learned ability to perceive, understand and express our feelings accurately and to control our emotions so that they work for us, not against us.
There is nothing either good or bad but thinking makes it so
William Shakespeare, Hamlet
The six-second rule: When someone has said or done something that triggers your hot button, take a deep breath and count six seconds before you respond.
The ways that people treat us are reflections of the ways we treat ourselves.
For leadership positions emotional intelligence competencies account for up to 85% of what sets outstanding managers apart from the average.
Emotional intelligence refers to a learned ability to perceive, understand and express our feelings accurately and to control our emotions so that they work for us, not against us.
- Self-awareness
- Emotion management
- Self-motivation
- Relationship management
- Emotional coaching
We see what we want to see and disregard the rest.
There is nothing either good or bad but thinking makes it so
William Shakespeare, Hamlet
The six-second rule: When someone has said or done something that triggers your hot button, take a deep breath and count six seconds before you respond.
The ways that people treat us are reflections of the ways we treat ourselves.
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